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25 June 2026

OMODA tops UK customer experience rankings, with JAECOO also in the top three!

OMODA has officially taken the number one spot in the UK Carblah Customer Experience Index, a major recognition based on almost 250,000 customer reviews across more than 50 automotive brands. The study looks at real ownership feedback across sales, servicing, and aftersales so it reflects what drivers experience, not just marketing promises. In the same rankings, JAECOO also secured a place in the top three, underlining the growing strength of the brand family in the UK market.

What makes OMODA stand out?

For a relatively new name on UK roads, OMODA’s rise has been fast. The brand’s market takeover has been clear, following a simple set of rules:

• Keep the buying process clear, the handover smooth, and the ownership experience consistent.

• Make choosing the model and trim level straightforward.

• Produce high quality vehicles that offer superb value for money.

OMODA available through Invicta Motors

At Invicta Motors, we’re proud to represent OMODA across our locations in Preston, Bolton, Ashford, Barnet, Maidstone and Thanet.

Omoda tops UK customer experience rankings

For our guests this means a widespread dealer network occupying a large area of the country, providing our class leading guest delight supported by a brand that puts their customers first.

A strong signal for the future

While JAECOO’s inclusion in the top three highlights the wider strength of the group, it’s OMODA that’s currently setting the wave. As both brands continue to expand across the UK, this recognition reinforces what customers are already starting to notice. These are brands built around the ownership experience, not just the product.

And for drivers across Kent, Greater London, and Lancashire, OMODA is already easy to experience in person through Invicta Motors.

View our latest Omoda new car offers here.

Omoda tops UK customer experience rankings